Improve Client Retention with Digital Audits and Analytics

As you are hopefully aware of by now, Food Service Management companies are under stricter scrutiny than ever by their clients. If your clients aren’t happy with your performance, they will have no problem with moving to a different service provider if they don’t see a change. This could include a lackluster health inspection, a customer complaint, or just a general absence of transparency. Lost business costs you both money and reputation. It’s no secret that the foodservice industry is competitive. Management companies always have to be on their game… (continue reading)

3 Things That Make You A Leading Operational Team

Subpar, or even average, interactions with your clients will lead to a decline in your business. Clients are not in the habit of hiring average companies to manage their businesses, only wanting those labeled as the best in their field. If they feel that your company is not competing at the expected performance level, they will have no qualms about switching to a different Food Service Management company. These three qualities are what label you as a leading operational team: When thinking about your competition, you should not have to… (continue reading)

4 Ways the Food Service World is Changing, and Why You Need to be Prepared

The Food Service world is reliant upon word of mouth in order to establish reputations. If your standards aren’t lending to a positive client experience, that will lead to a significant loss in business. By taking note of these 4 Ways the Food Service world is changing, you as Food Service Management companies (FSMs) will be ensuring a positive client experience, and bolstering your own word of mouth in the process. When thinking about your business model, are you taking into account the clients’ expectations? Allowing an FSM to do… (continue reading)

Poor Health Inspection Grade Can Cause You to Miss Out on SXSW Tourist Revenues

Every year, hundreds of thousands of people flock to Austin, Texas for the SXSW festival. This Austin based festival is a conglomerate of film, interactive media, and music festivals that occur in mid-March every year since 1987. Over 400,000 people journey to the massive festival every year and these attendees have a vital impact on more than just the Austin tourism economy. The SXSW attendees aren’t just patronizing local entertainment destinations, hotels, and buying car rental companies. They also have a significant impact on local Austin bars and restaurants. In… (continue reading)

The Benefits of Using Digital Forms to Remain Prepared for Health Inspections at Your Restaurant

Health inspections are necessary to ensure that restaurant kitchens, freezers, fridges, and storage areas are sanitary and sterile. These health codes are in place to ensure customer safety and they need to be taken seriously. If you want to keep your health inspection grade high, conducting your own self-checks randomly is essential. Even better than standard paper forms is utilizing pre-developed digital inspection forms accessible via mobile devices. These digital forms provide numerous benefits, including: One issue restaurants face is consistency in conducting self-checks. Some managers might rate things differently than others. A standardized… (continue reading)